What kind of value added services do you think local precious metal dealer can provide? By definition local PM dealer will get there stuff from oversea and resell it to local customer. Buy in bulk and sell in smaller quantities. Some of the Customer benefits are
a) Free the customer from other risk and hassle.
b) No need to worry about custom clearance
c) No need to worry about seller run away with your money
d) No need to worry about item getting lost, stolen etc. Distressing paypal dispute.
e) No need to worry about long delivery time frame
f) Enable one to purchase in small quantities of different variety and save on the freight charges
Pay cash now and get your bullion within 1 week.
If seller ran away with your money you make a police report lah. Just make sure the seller is someone who will not run away, has a permanent job and contactable locally. Thus, seller must honor their commitment.
Come to think of it, these value added services may be trivial to some customer especially big buyer. After sometime, as they progress better and better, they will not buy from local PM dealer anymore. The only thing they need is to know the buying source. Once the source is known business is finished and PM dealer has to engage in a new ball game to survive. Don’t be chicken, come and compete. Let see how the competition goes as time passes by.
If you compare this with roti canai seller, even if I give you one full year, you still cannot complete with the road side mamak selling roti canai. They have a skill which takes years to acquire. The Value added service is their skill.
Agreed with what you said. Lately ebay purchase all required registered mail via USPS. The postage fees especially is getting expensive!
ReplyDeleteOIC. I thought is it up to the seller to decide.
ReplyDeleteI dont think people will switch buying from someone so easily. Just like just because people know burger is made of source of bread and beef, doesnt mean they will buy bread and beef straight away. it is all about service quality and credibility. If can keep these 2 in check, business will keep growing steadily and eventually become bigger.
ReplyDeletebut if starting to overcharge and neglect quality and service, then business sure go downhill because it can be replicated so easily.
Paypal ruling... must use registered mail services. Else seller will be at losing end if dispute arise. So difficult to buy overseas now. Buying bullion at cheaper price but postage + RM40!!! Better get from silvermalaysia! :-)
ReplyDeleteyes overseas postage really expensive, but sometimes can still find cheap offer, just need to wait for price correction.
ReplyDeletepeople are people, they usually buy fast (like tomorrow is the end of the world) when it is green, they stop buying when it is flashing red. (suddenly all supply comes flooding back to the market as they disposing)
I know some professional american and canadian power sellers in ebay (>1000-5000 feedbacks), you really can trust their services and almost find it very hard to be replicated in ASIA.
ReplyDeletewithout a single follow up email from you, they will do it promptly purely based on payment with pay pal, nothing manual all taken care well for you.
so sometimes I won a bid, I paid immediately, they sent immediately during my midnight.
I think everyone selling the same thing, is really really down to services. allowing bargain and chit chat is not good services. good services mean professional from payment method to refund to postage insurance to response to query to quality of final goods.
well if U buying a little then ok lah . pay by paypal thne ok. If U buying 1 oz of gold then better be careful lah cause even some seller with 2000+ point, they chicken out last minute.
ReplyDelete100% +ve then one last round when few million paid by buyer then lari lah. Just be careful. Maybe i will do some write up on this.